Artifox designs and manufactures beautiful minimalist products for home and office spaces.
- Thorough understanding of all products, mounting, compatibility, etc.
- Customer Service – Email, Chat & Phone
- FedEx coordination if packages are late or missing - change of address, etc.
- Process Returns & Refunds
- Continue Building Customer Service FAQ questions and update website as needed
- Weekly reports – Tracking customer questions & satisfaction rates
- Social Media Support / Engagement
- Print daily orders & process shipping labels
- Weekly reports – Inventory & Lead Times
- Light packing & shipping when needed
- Occasional Pick Up / Drop Off
- Empathy towards customers, maintain positive attitude on email, chat, and phone
- Collaborative team player
- Take responsibility for own tasks – results focused
- Deep understanding and passion for ARTIFOX
- Ability to juggle many tasks
- Strives for excellence
Apply via Workable.
(Posting provided by Artifox via Workable.)